Privacy Policy

Information We Collect

We collect information you choose to give us. Specifically, when you submit our contact form, we collect:

• Name
• Email address
• Phone number (optional)
• Company name (optional)
• The message you send us

We do not use website analytics or tracking cookies on the Site. If that changes, we will update this policy.

How We Use Your Information

We use the information you submit to:

• Respond to your inquiry and follow up with you
• Send you related email communications, such as a short follow-up sequence after you contact us, which you can unsubscribe from at any time
• Maintain records of our client and prospect communications

No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing or promotional purposes.

Service Providers

We use a small number of service providers to operate the Site and run our business, and we share information with them only as needed to provide their service to us:

• Email and customer communication tools, to send and manage follow-up correspondence
• Hosting and infrastructure providers, to run the Site

These providers are only permitted to use your information to perform services on our behalf and are not permitted to use it for their own marketing purposes.

Cookies

The Site does not use advertising or third-party tracking cookies. Any cookies in use are limited to what is strictly necessary for the Site to function.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Not be discriminated against for exercising any of these rights

We do not sell or share personal information for cross-context behavioral advertising, so there is no opt-out to request on that front. To exercise any of the rights above, contact us using the information below.

Data Retention

We retain the information you submit for as long as needed to respond to your inquiry, maintain our business records, and comply with legal obligations. You may request deletion at any time by contacting us.

Security

We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Site is intended for business owners and professionals. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Text Messages (SMS)

HCD operates an internal, automated alerting program called HCD AI Alerts. This program sends automated operational alerts only to the company owner who personally enrolled his own mobile number — it is not a marketing program and does not text members of the public who visit this Site.

• You can opt in by texting START to +1 (855) 676-6989.
• Message frequency varies, about 10 messages per month.
• Message and data rates may apply.
• Reply STOP to opt out at any time, or HELP for help.
• Mobile numbers and SMS opt-in data and consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision. Continued use of the Site after a change means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise any of your rights, contact us at matt@huggconsulting.com. HÜGG Consulting & Development, LLC is based in Redding, California.